At a doorstep, on the street or at a community event, people need more than a moving story. Help them see the charity behind a collection, check its registration and contact it before deciding to give.
FREE BANDSNO RECIPIENT FEES ↗A SETUP THAT FITS YOU
Your cause deserves attention. Their questions deserve answers.
A supporter may care deeply and still wonder: “Is this a real charity? Does this person represent it? Where will my donation go?” Make verification part of the giving journey. A tap offers a place to start checking—not a demand to donate.
IN YOUR WORLD
Give a stranger something they can check.
Introduce the charity, then invite the supporter to open its page on their own phone. They can check the registered identity and use official contact details to ask whether the collection is authorised. Leave them room to decide.
PUT IT INTO PRACTICE
“You’re welcome to check our charity first. You don’t need to donate now.”
An example to adapt to your setting.
IN YOUR WORLD
Connect the event to the charity behind it.
A busy event can bring together volunteers, organisers and several causes. Make it clear which charity or campaign receives each donation, and give supporters a way to check that information before paying.
PUT IT INTO PRACTICE
“This tap point is for our campaign. You can check the charity details before giving.”
An example to adapt to your setting.
IN YOUR WORLD
Local goodwill. A clearly named recipient.
A community group may be raising money for a registered charity, or for another kind of cause. State that relationship accurately. If the fundraiser is not itself a registered charity, make that clear and confirm the intended recipient and supported setup with us.
PUT IT INTO PRACTICE
“Here’s who we’re raising money for, and how you can check.”
An example to adapt to your setting.
KNOW WHO YOU’RE GIVING TO
Don’t just ask for trust. Give people a way to check.
A band catches someone’s attention. Clear charity details help them decide what to do next. Put the checks in the supporter’s hands, on their own phone.
01 / IDENTIFY
See the charity behind the collection.
Look for the charity’s registered name and the cause or campaign receiving the donation. A recognisable logo is a start; the identity behind it matters more.
02 / CHECK
Check the registration.
Use the charity’s registration details to look it up on the relevant official register. Match the name and registration number, rather than relying on a badge or the fundraiser’s introduction alone.
03 / ASK
Reach out if you’re unsure.
Contact the charity through its official contact details to ask about a collection or fundraiser. Checking that a charity exists is different from confirming that a particular person represents it.
04 / CHOOSE
Give when you feel ready.
Review the recipient and amount before confirming. A tap doesn’t take money, and opening the page doesn’t commit you to a donation.
For charities: make checking easy.
Prepare your registered name, registration number, relevant register and official contact details for the setup conversation. Agree how these appear in the donor journey, and how supporters can confirm a collection with you before launch.
WHAT MATTERS FOR YOUR SETUP
An invitation to check. Then an invitation to give.
01
Make the identity visible
Show the charity or intended recipient behind the collection. A campaign name should not hide who ultimately receives the donation.
02
Give verification a place
Prepare registered details and official contact information. Agree how supporters will find them, check the relevant register and ask about a collector or campaign.
03
Keep giving voluntary
The donor reviews the recipient and amount on their own phone. They can choose to give, take time to check or leave without making a payment.
Bands suit fundraisers moving through an event or talking with supporters. Shared tap points can suit a donation stand, reception area or community gathering. In either format, make the charity and purpose of the collection clear.
Free bands and no recipient fees are part of the offer. Discuss shared-device terms and your charity or community recipient requirements with us before launching a collection.
CONFIDENCE IN THE DETAILS
Registration is one check. Authority is another.
An official register can help establish that a charity exists. It does not, on its own, prove that every person collecting in its name is authorised. Encourage supporters to contact the charity through its official details when they want to confirm a collector or campaign.
No sensitive card data on the band.The giver confirms on their own phone.Part of the Helix Pay ecosystem.
A LITTLE CLARITY
Good to know.
Does a band prove a fundraiser is genuine?+
A band alone is not proof of identity or authority. Use the charity details to check the official register and contact the charity if you want to confirm a particular collection. A registered charity’s existence does not, by itself, verify every person collecting in its name.
Can someone check first and donate later?+
Yes. Invite them to open the page, review the charity and take time to check. They can keep the page open and return to the payment journey when ready. No money is taken simply by tapping.
Can this support a specific campaign?+
Tell us about the cause, campaign and collection locations. We’ll confirm how the donation page and recipient setup can represent them before rollout.
What do we need to prepare?+
Have your charity or organisation details, campaign purpose, planned dates, number of fundraisers and collection locations ready. We’ll confirm recipient onboarding and payout requirements with you.
Are donation bands free?+
Yes. Bands are free and recipients pay no fees to receive donations. Ask the team to confirm the complete arrangement for your campaign, including any shared tap-point devices.
Does Tap Tip automatically handle tax relief or Gift Aid?+
We don’t promise automatic tax-relief handling here. If your charity needs Gift Aid, donor records or specific reporting, raise those requirements with us before choosing a setup.
CONFIDENCE COMES FROM CLARITY
Worth asking. Easy to talk through.
Will supporters know where their donation goes?
The recipient or campaign should be clear before payment. Agree the wording and recipient setup with us, then check the live journey before your collection begins.
What if a supporter is in a hurry?
The tap opens the page immediately. They can keep it open and complete the donation later. The donor stays in control; tapping alone never takes money.
What about charity-specific requirements?
Bring your questions about donor records, campaign reporting and tax relief to the setup conversation. We’ll confirm what is supported rather than assume it fits every charity.
WHAT HAPPENS AFTER YOU ENQUIRE
Give your volunteers a clear starting point.
01
Tell us about your collection
Send your organisation and estimated number of bands. We’ll follow up about your cause, dates, locations and volunteer numbers.
02
Confirm the campaign journey
Agree the recipient details, donation-page context and payout process. Raise reporting or tax-relief needs before choosing your setup.
03
Get everyone comfortable
Once ready, let volunteers try the journey and practise an optional invitation. Check that each tap point opens the right cause before the event.
We’ll reply by email to discuss your setup.
LET’S GET YOU STARTED
Your cause. Their next good deed.
Start with a conversation about your charity or campaign. Free bands. No recipient fees. A setup your volunteers can explain.
